Privacy Policy
By accessing and using the website of Recco Limited, registered in the UK 11856100, you, the customer or website visitor ("you" or "your"), agree to the terms and conditions outlined in this Privacy Policy. This policy describes how Recco Limited ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website or make a purchase from our online store.
At Recco Limited, we value your privacy and are committed to protecting your personal information. By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect
When you use our website, we collect personal information, including your name, email address, shipping address, and phone number. When processing orders, we also collect payment information, such as credit card details or PayPal information. All payments are processed through secure payment gateways like SumUp, PayPal, or Apple Pay. We do not store sensitive payment information, such as full credit card numbers.
Additionally, we collect information related to your order and transaction details, including the products you purchase, order dates, and any other necessary information for completing your transaction. We also use cookies to enhance your website experience, remember your preferences, and provide a more personalised shopping experience. You can disable cookies in your browser settings, though some features may not function as intended.
How We Use Your Information
We use the information we collect to process and fulfil your orders, communicate with you about your purchases, provide customer service, and send promotional emails or newsletters if you have opted in for marketing communications. We also use the information to improve our website and customer service by analysing customer behaviour and feedback.
How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorised access, loss, or misuse. These measures include using encryption, secure payment gateways, and regular audits of our systems to safeguard your data.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers that help us operate our business, such as shipping and delivery services (e.g., Royal Mail, Evri) and payment processors (e.g., SumUp, PayPal). These third parties must keep your information confidential and are prohibited from using it for other purposes.
Your Rights
You can access, correct, or delete your personal information by contacting us directly. You can also request a copy of the information we hold about you. Additionally, you can opt out of receiving promotional emails or newsletters anytime by using the unsubscribe option in our communications or contacting us directly.
Third-Party Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before sharing any personal information.
Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including as required for legal, accounting, or reporting purposes.
Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy anytime. Any changes will be reflected on this page with an updated revision date. We recommend reviewing this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about how we handle your personal information, please get in touch with us at:
Recco Limited
Registered in the UK 11856100
customersupport@reccouk.com
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